Safravo Status
Safravo connects your business to WhatsApp, Instagram, and Facebook automating conversations with AI and routing complex queries to your team. This page shows the real-time health of every component.
Connect channels · Automate conversations · Full API referenceReal-time health of each service. The metric updates every few seconds — green means fast and healthy, amber means slow.
Safravo's AI handles every incoming message before a human agent sees it. This section shows how fast and reliably the AI is performing right now.
Each bar represents one day. Green = fully operational, amber = degraded performance, red = outage. Hover any bar to see the exact date and uptime percentage.
Our SLA commitment is 99.9% monthly uptime per service. Green means we exceeded the target; amber means we met it within tolerance; any miss is shown in red.
| Month | AI Engine | Agents | Core API | |||
|---|---|---|---|---|---|---|
| Nov 2024 | 99.96 | 99.91 | 99.93 | 99.98 | 100.00 | 100.00 |
| Dec 2024 | 99.94 | 99.88 | 99.92 | 99.97 | 99.99 | 100.00 |
| Jan 2025 | 99.97 | 99.90 | 99.95 | 99.99 | 100.00 | 100.00 |
| Feb 2025 | 99.93 | 99.87 | 99.91 | 99.97 | 99.99 | 99.99 |
| Mar 2025 | 99.95 | 99.89 | 99.93 | 99.98 | 100.00 | 100.00 |
| Apr 2025 | 99.94 | 99.88 | 99.91 | 99.97 | 99.99 | 100.00 |
WhatsApp, Instagram, and Facebook all run on Meta's infrastructure. When Meta has issues, Safravo may be affected — this section shows that clearly so you always know where a problem originates.
Issues in this section are upstream of Safravo and outside our direct control. We monitor Meta's APIs continuously and will communicate impact to your workspace as soon as we detect anomalies.
Every service disruption is logged here with a full timeline showing how it was detected, identified, and resolved. Click any incident to expand the timeline.
Planned work is announced here well in advance so you can prepare. Maintenance windows are kept as short as possible and always scheduled during low-traffic hours.
Agent inbox may experience up to 30 seconds of elevated latency during the migration window. WhatsApp, Instagram, and Facebook channels will not be affected.
Choose how you want to be notified — email, Slack, or webhook. Pick exactly which services you care about so you only get relevant alerts.
Get emailed when an incident opens, has a new update, and when it resolves.
Only receive alerts for services that affect you — reduces noise.